aztecLegal Notice
aztec operates as an online gaming and sportsbook platform available only in jurisdictions where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access to and use of aztec comply with the laws of their own jurisdiction. This legal notice sets out our service boundaries, user eligibility, and key compliance principles.
Our platform hosts sports betting, live-dealer tables, slot games, esports markets, and number-draw games. We process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual-account transfers from mobile banking, local payment, online payment, and e-wallet. All activity on aztec is subject to the terms and conditions outlined in our Terms of Use and Privacy Policy, which are available on this site.
If you have questions about aztec's legal status in your jurisdiction or about compliance, contact our support team. We operate with transparency and respect for local law.
Service Availability and Jurisdiction Restrictions
aztec is available only where local law permits online gaming. We do not operate in jurisdictions that have explicitly prohibited online wagering. Our service area is determined by applicable laws in each region. If you attempt to access aztec from a prohibited jurisdiction, we may block your account or suspend your access without notice.
Users in Indonesia should be aware that aztec does not operate within Indonesian territory. If you are physically located in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or anywhere else in Indonesia, you should verify your local laws before attempting to access our platform. We recommend consulting a local legal advisor if you are unsure of your jurisdiction's regulations regarding online gaming.
aztec is not licensed to operate in Indonesia, and we do not claim to be licensed in any specific country. Our compliance obligations are determined by the jurisdiction in which our licensing authority operates, not by the location of our users. Users accessing aztec from outside supported jurisdictions do so entirely at their own risk and are solely responsible for any legal consequences.
Our aztec eligibility requirements
To open an account on aztec, you must be of legal age in your jurisdiction. We do not knowingly open accounts for minors. During account creation, you provide your name, email, phone number, and date of birth. We use this information to verify your age and prevent underage access. If we discover that an account holder is underage, we close the account and return any balance to the original payment method.
You must provide accurate information when opening your aztec account. False or misleading information may result in account closure and fund forfeiture. When you verify your identity, we may request a photo of your ID or passport. This verification is required by anti-money-laundering regulations and helps us confirm that you are who you claim to be.
aztec service boundaries
- Available only where local law permits
- Not licensed to operate in Indonesia or any jurisdiction that prohibits online gaming
- Users are solely responsible for verifying local law compliance
- Account holders must be of legal age in their jurisdiction
- Identity verification required for account creation and large transactions
Our aztec Data Protection and Privacy Commitments
When you open an account on aztec, we collect personal data including your name, email, phone number, date of birth, and identity documents. We use this data to verify your age, prevent fraud, comply with anti-money-laundering regulations, and process your payments. We do not sell your data to third parties. For full details on how we handle your information, see our Privacy Policy.
We encrypt your data using industry-standard TLS/SSL protocols. Your password is hashed and salted — we never store your password in plain text. Your payment information (card numbers, wallet credentials, bank details) is processed by secure third-party payment processors, not stored directly on our servers. This separation protects your payment data from breaches on our platform.
We retain your account data for the duration of your account and for a period after closure as required by law. If you close your aztec account, we preserve your transaction history for anti-fraud and regulatory purposes. You can request a copy of your personal data at any time by contacting our support team.
Your data rights on aztec
You have the right to access your personal data, correct inaccurate information, and request deletion of your data in accordance with applicable privacy laws. If you wish to exercise any of these rights, contact our support team. We will respond within a reasonable timeframe. We may retain certain data longer if required by law or if needed to resolve disputes.
aztec operates with respect for user privacy and strict compliance with data protection principles.
aztec Regulatory Compliance and Responsible Access
aztec complies with anti-money-laundering regulations and anti-terrorism financing requirements in the jurisdictions where we operate. We monitor account activity for suspicious patterns and may freeze accounts if we detect potential violations. When we freeze an account, we notify the account holder and provide an explanation. We cooperate with law enforcement requests for information when legally required to do so.
We do not offer betting during religious holidays such as Idul Fitri, Idul Adha, Imlek, or Nyepi in jurisdictions where such observances are legally recognized and applicable to gaming platforms. We may temporarily suspend certain services during these periods. We communicate suspension schedules in advance via email and in-app notifications.
aztec does not permit automated or bot activity on our platform. Using scripts, bots, or other automated tools to access our platform, manipulate games, or exploit vulnerabilities is prohibited and will result in immediate account closure and fund forfeiture. We monitor for such activity using automated and manual methods.
Liability and dispute resolution on aztec
aztec's liability is limited to the amount in your account balance at the time of dispute. We are not liable for indirect, incidental, or consequential damages arising from your use of our platform. If you file a complaint or dispute, we investigate and provide a written response within 10 business days. If you are unsatisfied with our response, you may escalate to relevant regulatory authorities in your jurisdiction.
Any disputes between you and aztec are governed by the laws of the jurisdiction in which aztec is licensed. You agree to submit to the jurisdiction of courts in that location. We encourage using our internal dispute resolution process before seeking external legal recourse.
We maintain strict compliance with applicable laws and investigate all user complaints promptly. Contact our support team with questions about aztec's legal status or compliance obligations.
Contact aztec for Legal Inquiries
If you have questions about aztec's legal status, compliance practices, or jurisdiction restrictions, contact our support team. We respond to legal inquiries in English and Indonesian during standard operating hours. Most legal questions receive a response within 24 hours. For urgent matters, you may request escalation to our compliance team.
This legal notice may be updated from time to time to reflect changes in applicable law or aztec's operations. We will notify you of material changes via email or by posting an updated version on this page. Your continued use of aztec after a change indicates your acceptance of the updated notice.
aztec is committed to lawful and transparent operations. We respect the regulatory frameworks in our service areas and hold our users to the same standard. If you believe aztec has violated applicable law or your rights, we encourage you to contact us first before pursuing external remedies.